1. Introduction

We at Cylontech Sdn. Bhd. respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you interact with our website (https://www.cylontechsb.com/), our services, and other touch-points (collectively, the “Services”). By using the Services, you consent to the collection and processing of your personal data in accordance with this policy.

Who we are

Cylontech Sdn. Bhd. (Registration No: 201601003776 (1174702W)) is a company incorporated in Malaysia, whose registered office is located at Block 1, 1-3-1, Kompleks Kantonmen Prima, Jalan Ipoh Batu 4½, Taman Bamboo, 51200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur. We provide freight and transport solutions specialising in heavy machinery and building materials transport. cylontechsb.com

2. Information We Collect

We may collect and process the following types of personal data:

• Contact details such as your name, email address, phone number, and company name.
• Information you provide through enquiry forms or communications with us.
• Technical information such as IP address, browser type, and pages visited when you browse our website.

3. How We Use Your Information

We use the information collected for purposes such as:

• Responding to your enquiries or service requests;
• Managing our business operations and customer relationships;
• Improving our website and services;
• Complying with legal and regulatory obligations.

4. Disclosure of Information

We do not sell or rent personal data to third parties. However, we may share information with trusted service providers or partners who assist us in operating our business, and with authorities if required by law.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and you provide information at your own risk.

6. Data Retention

Your personal data will be retained only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law.

7. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can disable cookies in your browser settings, though some website features may not function properly as a result.

8. Your Rights

You may request access to or correction of your personal data held by us by contacting our office. We will respond in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

9. Contact Us